policy

Photos Process Overview
• Unedited photos are returned within 24-72 hours via Dropbox.
• A rush fee of $40.00 applies for immediate delivery (UNEDITED).
• Editing choices include 7-14 business days or a $85.00 rush cost.
• File numbers can be found on top of photos or in the photo information section please DON’T send screenshots of the file numbers or DON’T send file numbers to the business phone you will not get a reply back so please upload all file numbers on the website.

  • • Editing time ranges from 30 minute to 1 hour if you want your photos edited the same day. Please we ask for all customers to upload there file numbers HERE

  • Additional Fees
    • Late fee charges may occur if photographer is on-site and late.
    • Same-day bookings incur $25 extra for last-minute bookings.
    • Travel fee applies after 6 miles from downtown area.
    • $25 per person without photographer's consent. Non-negotiable.

  • • If a client exceeds their time plan, they will be charged an additional $40.00. Non-negotiable 

  • Photo Session Cancellation Policy
    • 50% cancellation fee applies based on service order.
    • Full charge for non-attendance.
    • Client must schedule a new session.
    • Late fee may be charged if photographer is waiting on-site.

  • Refund Policy
    • No refunds after scheduled sessions.
    • Prompt notification required for refund eligibility.
    • Refunds sent via email with reimbursement information.
    • Funds restoration may take 7-15 business days.

  • LATE FEE Policy
    • 10 minute late fee: $50.
    • 15 minute late fee: $75.
    • 20 minute late fee: $100.
    • After 20 minutes, session cancellation and full charge.

  • Rescheduling Fee Overview
    • Extra $75.00 if service isn't rescheduled 3-5 days prior.

  •     Booking Process

• Receive email with necessary session information.

• No liability for missing information due to non-acceptance of confirmation.

• Payments made on the site.

• Contact us for payment issues.

• Session ends after customer time.

• Additional fee for extra time is non-negotiable.